Updated: Oct 15, 2019
Dr. Paul Feuerstein talks about the latest dental technologies, being a rock and roll star in school and what to expect when you take off the "manhole cover."
Our guest, Dr. Paul Feuerstein, shares the slang he learned in his first week of practicing dentistry, but that’s not all he’s talking about today... The godfather of dental technology has his own tips and tricks for using slang to boost the morale at your dental office.
“Who we work with and how we work together is a key force behind the success of your dental practice. We’re putting on a performance every time we go to work. Sometimes this performance is in what we do, but it’s also in how we talk. How dentists talk to their staff reflects on how they talk to their patients, and vice-versa.”
Paul is a real rockstar in the dental office. He may have turned down a year of traveling on the road with his band to finish dental school, but he still plays guitar a few times a month with friends and brings that rockstar performance into his dental practice. Paul’s speciality is restorative dentistry, and he’s been working with the same assistant for twenty years. Working this closely with someone means their slang is sometimes just a nod or a wink, but his strategy is really about including the patient in on the fun.
Talking slang with your staff and your patients is a key way to raise the morale at your practice and make this fun. Patients can pick up on either the chaos or the serenity of your office, and you want to create a space that’s as comfortable as possible. For Paul, that secret for serenity lies with his staff. He empowers his staff by showing his appreciation. There are different ways to do this, and we all discuss our favorite ways to compliment, appreciate, and empower our assistants and staff members in today’s episode.
Who we work with and how we work together is a key force behind the success of your dental practice. We’re putting on a performance every time we go to work. Sometimes this performance is in what we do, but it’s also in how we talk. How dentists talk to their staff reflects on how they talk to their patients, and vice-versa. Paul’s attitude toward putting on this rockstar performance every day in his dental office is all about making sure everyone knows their role and how important they are in it. It won’t hurt your staff to remind them how awesome they are every day, no matter what slang you use to tell it to them.
Not only does Paul have plenty of slang to share, he’s also sharing his tips and tricks for finding the best impression scanners and 3D printers. His simple test for finding the best impression scanner can help you narrow down which brand works best for you and your patients so you don’t have to trudge through anymore dramatic online reviews or arguments about which is better. When it comes to 3D printers, the godfather of dental tech is sharing his two cents. While the realm of 3D printers hasn’t peaked yet, Paul is looking forward to the emerging trends. Tune in now to find out why he thinks 3D is essential for any dentists doing their own implants, and the slang that goes along with it.
In This Episode You Will Learn:
What it takes to be a rockstar and a dentist 3:55
Why Paul calls it a “dental performance” 8:50
The dental slang Paul learned in his first week of practice 12:09
The different ways to compliment and appreciate your staff and assistants 16:50
Paul’s favorite slang to use with his assistant Karla 20:00
Paul’s trick for finding the best impression scanner 24:09
What 3D printers can actually do for the modern dentist 28:15
Some Questions We Discuss:
What should everyone be doing in their dental office every day? 8:10
How does Paul use slang to help patients understand their treatment plan? 9:40
How do you keep your patients engaged during your appointments? 15:30
What does Disney have in common with dentistry? 18:38
What new dental tech is Paul most excited about? 23:20
What one thing should dentists be careful of? 27:40
What slang are other dentists using in their offices? 32:02
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Get some practice management tips from the late Robert Barkley
If you’re in Bar Harbor, bring Paul a lobster roll. Otherwise, you can connect with him here at Dentistry Today